RETURN POLICY | EXCHANGES + REFUNDS

We want to ensure your Colonial House of Flowers shopping experience is nice.  If you are unhappy with your purchase you can easily return it within 30 days of receipt for an exchange or refund.  

Please contact customer support hello@colonialhouse.net to initiate the return process. To return an item, send the items with the packing slip and original packaging with the invoice number to:

CHOF Returns Department | 2115 Cypress Hollow Court | Statesboro, Georgia 30458

All returns will be credited to original purchasing method upon reception of the merchandise, less shipping & handling. 

DAMAGES OR INCORRECT MERCHANDISE 

I work hard to make sure that the products you purchase are tried and best quality and that your order is handled with accuracy, but sometimes, things happen. For damaged, defective or incorrect merchandise contact hello@colonialhouse.net within 30 business days and we are happy to resolve the issue with an exchange or refund. 

RETURN POLICY

We stand behind our products 100%. We work with some of the best partners in the world. We select brands and professionals we believe to be special in marketplace. We are happily confident that CHOF merchandise will meet, and (hopefully) exceed your expectations. However, if you are not satisfied with your purchase, we gladly offer an exchange or refund within 30 days from receipt of product with proof of purchase. 

DETAILS

If there's something you can't find here in regard to returns, exchanges and refunds feel free to get in touch with us directly, hello@colonialhouse.net or 912-601-1265.