SHIPPING PAGE

Shipping Information

Shipping Times
Each new order will be shipped in the timeliest manner possible. In-stock items will ship from our shop within 3-10 business days of the purchase date. Once your order leaves our warehouse, it should arrive in 3-10 business days depending on your selected shipping preferences. 

Please note that your order may experience delays due to a high volume of orders during promotional events or holidays. 

Colonial House of Flowers Park Hill Collection 
Our Park Hill Collection items are distributed by Park Hill Collection and can take 5-10 business days to process before shipping from their warehouse. Once your  item leaves Park Hill Collection warehouse, it can take up to 2 weeks in transit. Please note: some items deliver by truck. 

Colonial House of Flowers Kalalou Collection 
These items are manufactured and distributed through our partner, Kalalou. Your  order will be processed within 3 - 5 days from the time the order is placed. Once it's ready, it will ship from their warehouse within 1-3 business days. Once the paint leaves Kalalou's warehouse, it should arrive in 3-5 business days.

Please note: you should currently expect all items delivery date may be extended due to delays with COVID-19.


Colonial House of Flowers Furniture
In-stock furniture items are processed in 3-5 business days. Once your items are ready to ship, our carrier will contact you to schedule a delivery and confirm your selected delivery method (white glove or contactless delivery). More information on the two delivery methods can be found on the furniture product pages. Furniture will arrive 3-5 weeks after your order has shipped. And more due to Covid 19 shipping delays. 

Furniture cannot be shipped internationally. Overnight and express delivery options are also unavailable in some case. 

Please note: We are unable to make cancellations or order edits for furniture once the order is placed. Additional shipping delays may occur due to weather conditions and transit times. 

Live Plants
Our houseplants are grown and distributed from our shop in Atlanta, Georgia. Your order will be processed within 3 -5 days from the date the order is placed. Live plant orders will arrive within 7-10 business days. Live plants cannot be shipped via any express services and will be delivered through standard ground shipping. 

Please note: We are unable to make cancellations or order edits for live plants once the order is placed. 

Colonial House of Flowers Lighting
Our lighting can take 3 - 5 business days to process before shipping from our vendor's warehouse. Once your lighting leaves their warehouse, it will arrive in 5-7 business days. Lighting cannot be shipped via any express services and will be delivered through standard ground shipping. 

Please note, we are unable to make cancellations or order edits for lighting once the order is placed.

Standard Shipping - U.S.
We ship most U.S. orders via FedEx, UPS and USPS depending on the size and weight of the order and which items are ordered. We prefer to ship in as few boxes as possible to conserve materials, but in the event that one or more of your items will require more processing time, we will ship your available items as soon as possible.

Please note: We ship Monday - Friday, and do not count weekends or U.S. holidays as business days.

Express Shipping
Express Shipping is available for most products in our online store and is only available for orders within the contiguous U.S. Express shipping charges are calculated at checkout based on r carrier rates for either UPS or FedEx Overnight or FedEx 2-Day. Orders placed before 2 p.m. EST will be shipped the same business day. All orders placed after 2 p.m. EST will be shipped next-business day. We ship Monday - Friday from our local warehouse; weekend and holiday deliveries are excluded.

Product Availability
We make every effort to display the most current and accurate product inventory information. We will notify you directly in the event that a product's availability date changes.

Pricing Policy
All prices in our stores and online are in U.S. dollars and are subject to any applicable taxes according to state and local laws. Availability, prices and delivery rates are subject to change. There may be errors in the prices, descriptions or images of certain merchandise, and we reserve the right to restrict orders of those items.