• We work to ship out orders within 4 - 5 days after the order has been placed. For holidays, Friday afternoons, weekends, and during physical inventory audits, we may take up to longer days to ship orders from our warehouse.
• We can not refund PREORDER OR BACKORDERED ITEMS and DROPSHIP ITEMS.
• Tracking for your order is emailed upon the order shipping out. Tracking updates are available typically within 1 day of shipping out but there have been delays within the last year.
• If your tracking shows that your package has not been delivered and there seems to be an unexplained delay in the delivery of your package, please feel free to contact us and we would be happy to help you.
• If you wish to reship an unclaimed, refused, or undeliverable package you are responsible for the new shipping cost. Unclaimed, refused, or undeliverable packages that are returned to us will be processed as a return and the original form of payment will be refunded, less any additional shipping expenses and a 20% restocking fee.
• We are not responsible for lost, misdelivered, or stolen packages, or packages that were sent to the address that was entered in at checkout that the customer failed to correct. If your tracking shows that your package has been delivered, please check with your neighbors and family members to make sure they did not receive it by mistake. Then feel free to file a claim with the appropriate delivery service.
• We are not responsible for return shipping costs when returning items for a refund or for lost returns. When shipping a return without the label we provide, we recommend purchasing tracking and keeping shipping receipts for your records.

• Our shipping options for shipping within the U.S. are as follows. Business days are Monday - Friday only and do not include national holidays.
• Paid 2 Day Express with estimated delivery within 2 business days.
• Paid 1 Day Express with estimated delivery within 1 business day.
• Paid shipping costs are calculated at checkout and are based on the weight of your package. Additional fees may apply. We will let you know.
• Once the package has left our warehouse, Express packages are guaranteed to be delivered within the specified number of business days. Please contact us if you have any concerns about an express package delivery.
• If your Express order is placed after 2pm CST, then it is set to ship out next business day. Please contact us if you have any concerns about an express package delivery.

• All international packages are shipped via UPS and the various options available are presented at checkout. Rates are based on destination and package weight.
• Delivery times for international packages vary greatly depending on the final destination and can take up to 3 weeks from the time it has shipped until it is delivered.
• International orders are subject to duties/customs fees at the time of checkout. We collect these fees at checkout and remit them to the appropriate country/government as applicable.
• Select the items you would like to return, and select if you’d like a refund or store credit.
• Orders refused at delivery and returned to us are subject to having return shipping costs withheld from any refunds issued once the package has been returned to us.

FURNITURE + DECOR DELIVERY

We prefer for all non-floral items to be shipped. We do not recommend delivery. In some cases we are able to deliver furniture, decor and rentals. Delivery of hard goods can take anywhere from 1 - 12 weeks.

If you would like an item sooner, pick ups are available by appointment.

Fees listed are for locations within our normal delivery area within 10 miles of our location in Roswell, Georgia.

There may be an overweight fee for heavy or bulky packages. Items over 10 lbs are subject to additional fees.

1 piece	$100
2 pieces	$150
3 pieces	$200
4 pieces	$225
5 pieces	$250
6 pieces	$275
7 or more pieces	$300

Standard rates apply for deliveries from 9 - 1 pm. on weekdays. Additional charges apply for one-hour delivery or delivery outside of regular hours like weekends, after 1p, weekends and holiday pick or delivery.

Our delivery team will wait five minutes, no charge. Beyond that, you’ll charge per minute spent waiting. Because we are a small flower boutique as we often have plants and flowers and events that are time/delivery sensitive on our delivery vehicles.